SpyroSoft

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We have a job for you

IT Support Specialist (2L support)

Salary
5000 - 8000 PLN net B2B

Experience
Junior Middle

Location
Wroclaw

Team size
3 - 6

We are looking for IT Support Specialist to join our Polish-German team located in Wroclaw. The specialist will perform 2nd line application support. Our team will be responsible for analyzing and escalating users’ requests, as well as solving the reported incidents.

Requirements:

  • Knowledge of German at a good level
  • Knowledge of English at a good level
  • Knowledge of IBM Websphere, SQL, Unix/Linux system
  • Basics of Java, MQ Series, ITIL
  • Communicativeness, openess
  • Ability to work under pressure
  • Willingness to work on public holidays
  • Readiness to work “on call” – about 1 week a month (from 16:00 to 8:00 and during the weekends)

Nice to have:

  • Red Hat Enterprise Linux 7
  • Experience with Jira, Service Center

Your responsibilities:

  • Solving service request tickets
  • Solving reported incidents
  • Analyzing and forwarding tickets from users to the 3rd line support – if it’s necessary
  • Working with team located in Poland and Germany
  • Prioritization

Benefits:

  • Individual employee development program
  • Remote work once a week
  • One-to-one English/German language lesson
  • Relocation package (financial support or company apartment for a month)
  • Unlimited coffee, tea
  • Fruit day twice a week

Want to know what working for us is like?
Come to our office for a coffee and a chat with us!

Choose your equipment

Personal health care

MultiSport card

Team building events

Annual training budget

Remote working options

...and much more

Apply now!

Recommend a friend for this job and get 2000 PLN

The above amount does not constitute an offer in the meaning of Art. 66 §1 of the Civil Code.